Return and Refund Policy

CUT ROLLS: NO RETURNS. UNLESS A MISTAKE WAS MADE FROM ARTIFICIAL TURF STORE. OTHERWISE, NO EXCEPTIONS. 

FULL ROLLS DELIVERED: 30% RESTOCKING FEE. CLIENT MUST BRING BACK. 

FULL ROLLS NOT DELIVERED OR PICKED UP: NO FEE APPLIED. CAN RETURN OR SWAP. 

UNOPENED ACCESSORIES: 30% RESTOCKING FEE AND CLIENT MUST TAKE TO WAREHOUSE. 

WRONG DYE LOT: NO RETURNS UNLESS MISTAKE WAS MADE FROM ARTIFICIAL TURF STORE. CONTRACTOR IS RESPONSIBLE TO VERIFY DYE LOTS.